Help Center › Troubleshooting & FAQs

Why is an option greyed out?

An option that is greyed out, with a plan name beside it, is not included in the plan of the account that owns the workspace you are in. Nothing is broken: pressing it does nothing. Upgrade the account (the workspace owner can do this) under Settings › Workspace › Billing (owners only) to switch it on, or see what each plan includes.

Workspaces you are only a member of use the plan of their owner, so an option can be available in your own workspace and greyed out in someone else's.